Friday November 21 2008
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News Archive: November–December 2000

Meridian Voice Mail Service Interruption

Posted December 4, 2000

Over the past weekend ITCom experienced a disk failure which resulted in the loss of 2787 voice mail boxes. Extensive efforts to recover the lost data have failed, and at this time the only remaining avenue is to rebuild the voice mail boxes by hand. All available staff are working around the clock to accomplish this, and the process should be completed in one to two days.

Once your voice mail box is build it should begin working at once. The password will be defaulted to your seven digit phone number. All user information, such as greetings, remote notification, 0 out option, etc., will have to be rebuilt. You can accomplish this by following the menu options when you log into your mail box. Setup procedures are also available in the Meridian Voice Mail users guide.

If you have difficulty setting up your mail box and wish to speak with a Customer Service Representative, please call (76)3-2000.

If you continue to have difficulty accessing your voice mail box once your mail box has been restored, please call Repairs at (64)7-8888.

Thank you for your patience. We will continue working until the problem is resolved.

New Additions to the ITCom Website

Posted November 30, 2000

The ITCom webteam invites you to check out recently added pages! Here are some additions you may find helpful:

Authorization Codes for Faculty & Staff
Find information about Authcode features, and look up directions on how to make local, domestic and international calls from a campus phone and bill the fee to your Authcode.

Related Information: Authorization Codes for Residence Halls

Billing Information
Do you have questions about your telephone bill? ITCom offers four different ways of contacting us, as well as ways to follow up on the status of an existing Billing Inquiry. You can also find resources with more information about billing for students, faculty, and staff.

Cable Modems
Find out about Cable Modem services, and whether it is available to you.

ITCom Contact Page
We took a list of phone numbers and e-mail addresses to ITCom departments, and put them all on one page for your convenience!

Tell us whether our efforts have helped! We encourage feedback on the effectiveness of our site.

UofM Hosting Copyright Symposium

Posted November 30, 2000

A free three-day symposium, "Copyright Dilemmas in the Information Age," will be held December 4-6, at UofM. The symposium is part of the continuing efforts of the University to educate the community about issues of copyright and the appropriate use of the University's computer resources. Community members are invited to explore and discuss issues and practical problems with copyrights in their daily working lives.

"There are discussions on our campus as well as at other universities regarding the rights and responsibilities of those who use electronic resources under today's copyright laws," said Jose-Marie Griffiths, University CIO. "We continue to discuss how we might respond to the changes and challenges in the technological environment."

For more details: