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Chartfield Changes

To make changes to the chartfields that are billed for monthly recurring charges and/or local and long distance call charges, please submit the relevant request form listed below. Each form will require complete chartfield combinations (ShortCodes cannot be accepted) as well as Directory Numbers in a specific format. To see a list of the Directory Numbers associated with your department, please review the Inventory and Location Report.

The forms are designed to make changes to an infinite quantity of directory numbers and chartfield combinations. Submitting one request per month, as opposed to numerous submissions, will not only help you to keep track of the important electronic tracking/reference number that will be assigned to the request, but it will also greatly assist us in processing the hundreds of requests we receive each week in time for MAIS billing deadlines.

Chartfield Change Request
This electronic process is designed to help you request chartfield changes for on-campus Directory Numbers. If you need to make changes to off-campus/remote Directory Numbers, please use the Remote Chartfield Change Request form.

Remote Chartfield Change Request
This electronic process is designed to help you request chartfield changes for off-campus Directory Numbers. An off-campus/remote directory number is a phone number or circuit that receives its service from an outside vendor (such as Verizon or SBC). The vendor sends a bill directly to ITCom which is paid for via Purchase Order using the chartfields set up by your DeptID Manager. Each month, the DeptID Manager receives a statement (looks similar to a statement you would receive at home with a telephone number and account number, but is stamped "Do Not Pay") to show that the bill was paid on behalf of your department. If you want to change the chartfields for directory numbers that do not fit into this category, please submit the standard Chartfield Change Request worksheet above. If you would like assistance with either of these forms, feel free to speak to a representative of the ITCom Bill Inquiry Group at 763-2000 (option 3). Chartfield change requests are completed by 4:00pm two business days prior to the 19th of each month (see How Does the Monthly Billing Cycle Work?). An email confirming the changes will be sent to the persons listed in the Contact and Higher Administrative Authority sections of each form.

Inventory Management Tip

Provide a copy of each Chartfield Change Request and Global Chartfield Change Worksheet submitted, to the person in your Department who reconciles monthly statements and reports. This will help them prepare for upcoming changes!

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