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ITS Networking & Telecommunications

Exchange Voice Mail

Exchange will be upgraded beginning January 29. Outlook Web Access (OWA), used to connect to voice mailboxes on the web, will have a new look. There will be no functional changes in the Exchange or OWA applications.

Outlook Web Access (OWA)


Exchange Voice Mail has all the basic features of traditional voice mail services plus some advanced features.

Mailbox Size
  • 10MB
Message Access
  • Phone
  • Outlook Web App (OWA)
  • Personal email (copies of messages only; originals remain in voice mailbox until deleted)
Phone Interfaces
  • Speech (voice commands)
  • Touchtone (key commands)
OWA or Email Interfaces
  • Audio file
  • Speech-to-text
Additional Features
  • Receive fax messages
Cost
  • EX-VCML $1.40/month

Northwood Residents/​Students: voice mail charges are covered in your rent; there is no additional charge.
How to Order Department account administrators can order voice mail for staff members through the Online Service Center under Add/Cancel Phone Features.

Northwood Residents/Students can order voice mail using the Exchange Voice Mail Request Form.