ITS IP Voice Services

Rates

Also see IP Contact Center Rates & Billing and IP Fax Rates & Billing.

Service Installation
Charge (OCC)
Billing Code Monthly
Charge (MRC)
Billing Code
IP Voice Line
Standard Line  * $18.50 LN-VOIP-LINE
Wi-Fi IP Line No Charge $18.50 LN-VOIP-WIFI
Elevator Phone Line  * $18.50 LN-ELEV-VOIP
Emergency Phone Line  * $18.50 LN-EMER-VOIP
Phone Moves/Adds/Changes   More Information on phone set and equipment prices »
IP phone moved by unit or department (Location information should be provided to ITS to ensure 911 continues to work) No charge
IP phone moved by ITS Time & Materials + $50.00 Service Order Charge SO-VO-STANDA
IP phone added by unit or department (Location information should be provided to ITS to ensure 911 continues to work) $15.00 + $50.00 Service Order Charge IN-LNNUM + SO-VO-STANDA
IP phone added by ITS Time & Materials + $50.00 Service Order Charge SO-VO-STANDA
Phone line number change or phone set type change $15.00 + $50.00 Service Order Charge IN-LNNUM + SO-VO-STANDA
Phone maintenance fee (covers repair or replacement if phone is defective or is accidentally damaged; fee applies to desk phones, not conference phones) $2.00/phone EQ-VOIPMTCE
SIP Trunk   More Information »
SIP Trunk Line $554.00/1–4 trunk activations/​order + $50.00 Service Order Charge IN-SIPTDM + SO-DA-STANDA $81.95/unique IP address LN-SIPTDM
800 Number No Charge $.02/minute/​incoming domestic call any time of day, including holidays; $.12/minute/​incoming Canadian call. LN-VENDOR
U-M Number No Charge $18.50 LN-VOIP-LINE
Voice Mail   More Information »
Exchange Voice Mail No Charge if included with initial phone setup
$10.00 (IN-VCML) if added later
$0.00 EX-VCML

 * See Order Estimator for Data Line installation charges.

See Equipment for hardware information and costs.