To serve University of Michigan research, teaching, learning, and administrative communities through the provision of valued communication services which enable people to connect to people and people to connect to information.
Values
Integrity: sincerity, honesty, candor and completeness
Doing what is right for the University
People
Service excellence
Product and service innovation
Efficiency, effectiveness, consistency
Enjoyable work environment
Vision
The campus will take pride in our services and solutions.
Vision Description
Our services will be so highly valued, University units will have no desire to run their own communication systems.
University units will look forward to collaborating with us in the pursuit of shared goals.
We will be recognized as the model provider of valued, reliable, and innovative communications solutions.
We will be an active participant in building University communities.
We will be nationally recognized for providing world-class enterprise communications solutions.
Staff will be proud of and enjoy working for ITCom.
