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ITS Networking & Telecommunications

Order Forms

For assistance with any of these forms, please call Customer Service at (734) 763-2000


Faculty/Staff

Service Form Form Type
OSC
WEB
XLS
PDF
Telephone All Telephone Service Requests Online Service Center      
Voice Mail All Voice Mail Service Requests Online Service Center      
Exchange Exchange Email and Calendar Request   Web Form    
Desktop Backup Desktop Backup Service Modification   Web Form    
Data All Data/ISDN Service Requests Online Service Center      
UMmedia Video Conference Room Request   Web Form    
Video Service Request (for UMTV drops) Online Service Center      
Audio/Video Streaming Request   Web Form    
Billing ChartField Change Request     MS Excel Form  
Billing Inquiry Request   Web Form    
Conduit Plant Operations Conduit Service Request       PDF

Students

Service Type Order Form Name Form Type
PDF
WEB
Billing Student Billing Inquiry   Online Form
Exchange Voice Mail Request Form For Students and Northwood Residents   Online Form

U-M Hospitals and Health Centers

All telecommunications orders for U-M Hospitals and Health Center locations should be submitted through the AT&T Managed Care Service Group at 1-800-498-4858.

If you are requesting ITCom Services, please use ITCom's Online Service Center.


Order Form Tips

  • If the form you are filling out requires an Authorized Signer and/or Chartfields, please have this information completed before submitting your request

  • For assistance with any of these forms, please call Customer Service at (734) 763-2000

In order to better serve our customers, ITCom now categorizes telephone, data network, and video orders into one of three different groups or "families," depending on the complexity of the work to be done. For more information, see Service Order Activities—Description of Service Order Types.