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ITS Networking & Telecommunications

Telephone Equipment

All products listed are available for purchase by University of Michigan affiliates only.

Products can be purchased through the Online Service Center.

For assistance with product selection or using the Online Service Center, contact Customer Service.

Purchases can be picked up or delivered. See Pick-Up and Delivery Options for details.



Accessible Equipment

Returning Equipment

The following ITS Equipment Return Policy must be agreed to before making a purchase from ITS:

  • All returns must be made within 30 days from the original equipment delivery/pick-up date.
  • All returns must be accompanied with a copy of the customer's Online Service Center (OSC) Temporary Order Number and/or a copy of the order receipt.
  • All returns must be in original packaging with all accessories and documentation included.

If you have any questions regarding this policy, please contact Customer Service at (76)3-2000 option 4 or itcom.csr@umich.edu.

Recycling Old Equipment

Departmentally owned electronic equipment that is no longer needed or wanted—such as telephones, fax machines, computers, and accessories—should be taken to Property Disposition. See Recycling Computers and Electronics for details.