Information Technology Central Services at the University of Michigan
Search ITCom

Telephone Feature Rates

These features are for telephones using the standard University system (SL-100 Switch). For VoIP or Centrex features and rates, see VoIP Rates or Centrex Rates.

Features followed by (E) are only available on Electronic Telephones.

For feature descriptions, see the Telephone Features page, or click on the feature name below.

No-Cost Features

Standard No-Cost Features are automatically added to the phone on a new installation.

Standard   On Request Only
Call Forward Programmable
Call Hold
Call Park
Call Transfer
Consultation
Inbound Caller ID
Last Number Redial
Message Waiting Indicator (MWI)*
Ring Again
Three-Way Conference
 

* Standard with U-M Voice Mail and Exchange Voice Mail Only. Upon request with Exchange Unified.
     
 Authorization Code (Authcode)
Auto Answerback (E) (Speaker phone only)
Auto Display
AutoDial (E)
Busy Lamp Field (E)
Call Forward Busy
Call Forward Don't Answer
Call Hunt
Call Pickup
Call Waiting
Cutoff on Disconnect
Executive Intercom (E)
Group Intercom
Make Set Busy (ACD phone only)
Name Display
Outbound Caller ID
Simultaneous Ring (SimRing)
Six-Way Conference (E)
Speed Calling

Billable Features

Feature Billing Code Monthly Charge
Automatic Call Distribution (ACD) (E) FT-ACDF $10.30 per set
Automatic Call Distribution Special Recording (E) FT-ACDR $57.70 per group
Call Prompter FT-CPRP $47.00 per line
Intercept Recording (30/60/90 days) IN-INTCPT $1.00/day per line
Multiple Appearance Directory Number (MADN) FT-MADN $1.50 per line
Music on Hold (E) FT-MED $3.25 per set
Symposium Call Center Server FT-SYMP $47.00 per group
Voice Mail (U-M Voice Mail) FT-VCML $1.85 per line
Voice Mail (Exchange) EX-VCML $1.85 per line
Voice Mail (Announce Only) FT-VMAN $4.50 per set
Voice Menu Service FT-MENUSERV $47.00 per line