Faculty & Staff Telephone Rates

Overview

Telephone Line

Service	Billing Code	Monthly Charge
Standard Line Regular telephone line with these standard features: Call Forward Call Hold Call Park Call Transfer Caller ID—Name and Number Consultation Last Number Redial Message Waiting Indicator Ring Again Three-Way Conference or Fax/Modem line with Cutoff on Disconnect	LN-REGL	$14.15
Automatic Call Distribution (ACD) Line
Lead Directory Number	LN-ACDD	$14.15
Each Additional Directory Number Line Routed to an ACD Group (Excluding 800 numbers which are billed by the long distance company)	LN-ACD2	$14.15
Agent ACD Line	LN-ACDA	$14.15
Supervisor ACD Line	LN-ACDS	$14.15
Agent Personal Line	LN-ACDP	$9.15
Supervisor Personal Line	LN-ACDC	$9.15
(See also ACD and Symposium at Telephone Feature Rates)
Bridged Line
Bridged line—first appearance	LN-BLM	$14.15
Bridged line—second and third appearances	LN-BLA	$3.70/line
Dedicated Meet-Me Conference Phone Line	LN-MMCL	$68.50
Internal Line
Internal line—main or primary line on set	LN-REGL	$14.15
Internal line—additional line on an electronic set	LN-INTL	$7.05
Multiple Appearance Directory Number (MADN) Line
MADN line—as the main or primary line on an electronic or personal set	LN-REGL	$14.15
MADN line—each additional appearance on electronic set	LN-INTL	$7.05
(See also MADN at Telephone Feature Rates)
Private Business Line		Outside vendor monthly line and call usage charges + $8.00/month handling charge for rebilling non-ITCom services
Suspended Line	LN-SUSP	$8.55/line (Includes monthly set maintenance charge)
800 Service (Forwarding to a University line)		Incoming call charges: $.05/first minute; $.03/minute thereafter (Charges apply any time of day)
Courtesy Phone Line	LN-COUR	$14.15
Elevator Phone Line	LN-ELEV	$14.15
Emergency Phone Line	LN-EMER	$14.15

Equipment Maintenance