Friday July 4 2008
Information Technology Central Services at the University of Michigan
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Electronic Telephone Quick Reference

Auto Dial

  • To Program or Change Number Without lifting handset, press AUTO DIAL, dial number to program, press AUTO DIAL again.
  • To Activate Lift handset, press AUTO DIAL.
  • To Delete Number Without lifting handset, press AUTO DIAL, press #, press AUTO DIAL again.

Automatic Hold

  • To Make Another Call Press idle DN.
  • To Activate a Feature Press feature button.
  • To Answer an Incoming Call Press DN next to slowly flashing LCD.
  • To Return to Held Call Press DN next to quickly flashing LCD

Call Forward Programmable

  • To Forward Calls Without lifting handset, press CALL FWD, dial 5-digit station number, press CALL FWD again.
  • To Deactivate Without lifting handset, press CALL FWD.
  • NEW: Per Key Basis
    • Allows user to Call Forward to more than 1 directory number from any key of the phone set.
    • There are 3 options of this feature: call forward programmable per key, call forward busy per key, or call forward don't answer per key. One or all of these options can assigned to set.
    • Activate Call Forward
      Without lifting handset, press directory number key you wish to forward, dial *108, and the 5 digit number to which you want to forward.
      To Deactivate: Without lifting handset, press directory number key you wish to cancel call forward. Dial *109. You will hear confirmation tone.
    • Activate Forward Busy on a Per Key Basis
      Without lifting handset, press directory number key you wish to forward. Dial *103, and the 5 digit number to which you want to forward.
      To Deactivate: Without lifting handset, press directory number key you wish to cancel call forward. Dial *104.
    • Activate Call Forward Don't Answer
      Without lifting handset, press directory number key you wish to forward. Dial *105, and the 5 digit number you wish to forward to.
      To Deactivate: Without lifting handset, press directory number key you wish to cancel call forward, *106.

Call Hold

  • To Hold Call Press HOLD.
  • To Return to Held Call Press DN next to quickly flashing LCD.

Call Park

  • To Park Call Press CALL PARK, hear confirmation tone.
  • To Retrieve Call Lift handset, press CALL PARK, hear special dial tone, dial 5-digit station number where Call Park was initiated.

Call Pickup

  • To Pick Up Call in Group Lift handset, press CALL PICK UP.

Call Transfer

  • To Transfer Call Press 3WCT, hear special dial tone, dial 5-digit station number.
  • If Station Answers Announce call, press 3WCT, replace handset.
  • If Busy or No Answer Press RLS, press DN next to quickly flashing LCD.

Call Waiting

  • To Connect to Waiting Call Hear call waiting tone, press CALL WAITING.
  • To Return to Original Party Press DN next to quickly flashing LCD.
  • To Disconnect Either Call Press RLS while connected to that call.

Conference: Three-Way

  • To Add Third Party Press 3WCT, hear special dial tone, dial number of third party.
  • If Third Party Answers Announce conference, press 3WCT.
  • If Busy or No Answer Press RLS, press DN next to quickly flashing LCD.

Conference: Six-Way

  • To Add Up to 5 Parties Press CONF6, hear special dial tone, dial number of next party to connect.
  • If next Party Answers Announce conference, press CONF6, proceed with conference.
  • If Busy or No Answer Press RLS, press DN next to quickly flashing LCD.

Consultation

  • To Consult with Another Party Press 3WCT, hear special dial tone, dial party to consult.
  • If Party Answers Proceed with consultation.
  • To Return to Original Party After Consultation Press DN next to quickly flashing LCD.
  • If Busy or No Answer Press RLS, press DN next ot quickly flashing LCD.

Group Intercom

  • To Activate Lift handset, press GRP ICM, dial two-digit intercom code assigned to station.
  • To Answer Incoming Intercom Call Press GRP ICM, lift handset.

Last Number Redial (LNR)

  • Listen for a dial tone on your telephone.
  • Press the pound key (#) twice.

Message Waiting

  • To Activate an Indicator Press 3WCT, hear special dial tone, dial access code *80, hear confirmation tone.
  • To Retrieve Messages Dial access code *81, request messages.
  • To Deactivate Your Own Indicator Dial access code *82, hear confirmation tone.

Ring Again

  • To Activate Hear busy tone, press RING AGAIN, replace handset.
  • When Both Stations Are Free Hear ring again notification, lift handset, press RING AGAIN, number is automatically dialed.
  • To Cancel (before hearing Ring Again notification) Without lifting handset, press RING AGAIN.

Simultaneous Ring (SimRing)

  • To Manage SimRing Press Primary Directory Number (key 1) of set.
    Press *110.
  • To Turn ON/OFF Press 3
  • To Add a Number to List Press #9+1+ten digits#
  • To Remove a Number from List Press *9+1+ten digits*
    To Hear List Entries: Press 1
    To Delete: Press 07
    To Hear Instructions: Press 0

Speed Calling

  • To Program Code Without lifting handset, press SPEED CALL, dial one-digit code (for individual list number) or two-digit code (for group list number) assigned to number being stored, dial complete number, press #, press SPEED CALL button again.
  • To Activate Press SPEED CALL, dial one or two-digit code assigned to stored number.
  • To Delete Code Without lifting handset, press SPEED CALL, dial one-digit code (for individual list number) or two-digit code (for group list number) assigned to number being deleted, press #, press SPEED CALL again.