Press "<<< >>>" up or down while the telephone is ringing. The display shows the adjusted alerter (ringing) volume level, which remains in effect until the next adjustment.
Press "<<< >>>" up or down while the telephone is ringing. The display shows the adjusted handset volume level, which remains in effect until the next adjustment.
Press "<<< >>>" up or down to adjust the volume. The display shows the adjusted HANDSFREE speaker volume level, which remains in effect until the next adjustment.
Press "<<< >>>" up or down to adjust the volume. The display shows the adjusted monitoring speaker volume level, which remains in effect until the next adjustment.
The MUTE button can be used to prevent the other party from hearing you over the handset. This is useful when you wish to speak privately with someone at your desk.
The HANDSFREE feature allows you to use the built-in microphone and speaker on you M5316 to carry on a telephone conversation. While using HANDSFREE, speak clearly and face the M5316 - raise your voice a little if you move away from the telephone. You can also use the MUTE feature to turn off your microphone. MUTE is useful when background noises interfere with you conversation or when you want to speak privately with someone at your desk.
To answer a call using HANDSFREE:
Press HANDSFREE instead of picking up the receiver.
If you wish to speak privately with the other person, pick up the handset. HANDSFREE turns off automatically
Press Rls to end your call
To use HANDSFREE during your call:
Press HANDSFREE and replace the handset in the cradle
To speak privately once again, pick up the handset.
Press Rls to end your call
To MUTE your microphone while on a HANDSFREE call:
Press MUTE
To turn your microphone on again, press MUTE once more.
The M5316 has a variety of local features which you can set up to make the set easier to use and to customize the set to meet your specific needs. The PROGRAM key allows you to enter Programming mode to set up the following features:
The following three additional feature keys are available, if not disabled by the C.O. Features function:
Save Number
Memory Number
Pause
These keys are always available to you unless C.O. Features are enabled. (C.O. Features must be enabled when the Save Number, Memory Number, and Pause keys are provisioned for switch features by your service provider.) To find out whether the C.O. Features should be disabled or enabled, contact your System Administrator or Customer Service Representative.
The Save Number, Memory Number, and Predial functions are not available when the set is used in the Auto Call Distribution (ACD) environment. These three local features only work with the Prime Directory Number (PDN) of the set.
Note that an incoming call interrupts the activation or Programming of all local functions. Local features are also not available during an active call, with a call on HOLD, or when a C.O. feature is active (the Time/Date C.O feature is active for 12 seconds).
The call Timer uses the display to show the time elapsed since the start of a normal call ( the timer appears on the display 5 seconds after the call starts and remains on the display 5 seconds after you end the call). Follow the instructions below to enable the Call Timer.
To enable the Call Timer:
Press PROGRAM
Press "<<< >>>" until "Call Timer?" is shown on the display.
Press HOLD.
Press "<<< >>>" to enable or disable the Call Timer.
The M5316 allows you to replace the Save Number, Memory Number, and Pause local features with additional Central Office (C.O.) switch features. When instructed to do so by your System Administrator or Customer Service Representative, use the following instructions to enable or disable Central Office (C.O.) switch features. When enabled, the additional features will be located on the feature keys normally pressed to use Save Number, Memory Number, and Pause.
To enable/disable C.O. Features in place of the Save, Memory, and Pause keys:
Press PROGRAM
Press "<<< >>>" until "C.O. Features?" is shown on the display.
Press HOLD.
Press "<<< >>>" until the desired setting is shown.
The predial feature allows you to dial your number first, inspect it as it is shown on the display, and then pickup the handset or press HANDSFREE to make your call.
To enable/disable the Predial feature:
Press PROGRAM
Press "<<< >>>" until "Predial?" is shown on the display.
Press HOLD.
Press "<<< >>>" to enable or disable the Predial feature.
Press HOLD to save the new setting.
Press PROGRAM or Rls to exit Programming mode.
To make a call when Predial has been enabled:
Dial the telephone number - the number is shown on the display.
Pickup the handset or press HANDSFREE. The M5316 selects the PDN line and makes the call. Note that you can edit the Predial number by using the "<<< >>>" key and the dialpad digits.
The Save Number feature allows you to save the telephone number you are calling so that you can redial the number quickly next time you call.
To save the number for the current call:
Before you end the current call, press SAVE #. When the call has been saved, the Save Number indicator turns on fro two seconds.
To make a call using the number you saved:
Press SAVE #.
Pickup the handset or press HANDSFREE. The previously saved number is dialed automatically. Note that the number remains unchanged until you save another number.
The Memory Number feature allows you to PROGRAM up to three telephone numbers which can be recalled and dialed quickly and easily. Note that the Memory? option does not appear on the PROGRAM menu when C.O. features are enabled.
To PROGRAM a number into memory:
Press PROGRAM
Press "<<< >>>" until "Memory?" is shown on the display.
Press HOLD.
Press "<<< >>>" until the desired memory location is shown on the display (M1, M2, or M3). (If a numbers has already been stored, it is also shown on the display.)
Enter the number you wish to store. If you want to keep the number shown on the display, if any, skip to step 6.
Press HOLD to save the new setting
Press PROGRAM or Rls to exit Programming mode
To make a call using Memory Number:
Press MEMORY until the stored number you wish to call is shown on the display (M1, M2, or M3).
In order to make certain types of calls, you are sometimes required to pause a moment during dialing (for instance, pausing just after dialing 9 to make a call to a telephone outside your system or pausing after dialing an international code for a long-distance call.) When storing this type of telephone number using Memory Number or Speed Call, the required pause can be inserted into the sequence of digits (or dial string) by using the Pause key.
To insert a pause into the dial string
Press PAUSE at the appropriate place when entering the number. For example, to enter a pause when entering the number requiring an outside line, this sample dial string can be entered - "9 - PAUSE - 5 5 5 1 2 1 2"
The remaining sections of the guide describe switch features which can be installed on your M5316. Note that some of the switch features contained here may not be available to you. Also note that your service provider may have provisioned your set with switch features which are not described here.
Use Automatic Dial to PROGRAM feature keys on your telephone for one-touch dialing. Automatic Dial keys on your set are assigned by your Customer Service Representative or System Administrator
To PROGRAM an Automatic Dial key:
Press the Automatic Dial key you want to PROGRAM.
Dial the number you want to store.
Press the Automatic Dial key again.
Label the key. You may want to use a name or telephone number to identify the key.
To erase an Automatic Dial key:
Press the Automatic Dial key you want to clear.
Press #.
Press the Automatic Dial key again.
To make a call using an Automatic Dial key:
Lift the handset. (You can also press the desired line key or HANDSFREE to start the call).
Press the desired Automatic Dial key to dial the number you want to call.
Automatic Line keys are pre-programmed for you by your Customer Service Representative or System Administrator to dial a specific number. You should label any installed Automatic Line keys with a name or number.
To use an Automatic Line key:
Press the desired Automatic Line key.
Lift the handset or press HANDSFREE when your party answers
An Intercom key is programmed by your Customer Service Representative or System Administrator to call a specific telephone in your system.
To place an Intercom call:
Press I/C.
Lift your handset or press HANDSFREE when the other party answers. If the person does not answer the call within two seconds, their telephone automatically answers through the speaker.
Telephones in your system can be organized into Intercom Groups based upon projects or departments. Each telephone in the group is then assigned an Intercom Group number. See your Customer Service Representative or System Administrator for more information.
To call someone in your Intercom Group:
Press I/C GROUP.
Dial the intercom number assigned to the person you want to call.
Lift your handset or press HANDSFREE when the other party answers.
You can redial the last number you called on a specific line. This is useful if the number you called was busy and you want to reach the pearson again.
You can dial telephone numbers quickly and easily using one or two digit codes. Speed Call provides you with 10 one digit codes (0-9) or up to 70 two digit codes (00-69). See your Customer Service Representative or System Administrator to find out which type of codes are available to you.
To PROGRAM a Speed Call number:
Press SPD CALL.
Enter a one or two digit code (0-9 or 00-69).
Dial the telephone number you want to assign to that code. You can store telephone numbers up to 24 digits long. Note that if there is a number already assigned to this code, the new number you input erases the old.
Press SPD CALL again.
Make a note of the Speed Call code and telephone number for future reference.
To erase a programmed Speed Call number:
Press SPD CALL.
Enter the one or two digit code for the number you want to erase.
Press #.
Press SPD CALL
To make a call using Speed Call
Lift the handset. (You can also press the desired line key or HANDSFREE to start the call).
Press SPD CALL.
Dial the code for the telephone number you want to call.
Away from your telephone, but expecting an important call? Do you want someone to take your calls for you while on vacation? Call Forward lets you redirect your calls to another telephone or voice message system.
To set Call Forward
Press CALL FWD. The indicator beside the Call Forward key flashes.
Enter the number to which you want to redirect your calls or skip to step 3 if you want to use the previous Call Forward number.
Press CALL FWD again. The indicator beside the Call Forward key goes ON.
To cancel Call Forward:
Press CALL FWD. The indicator beside the Call Forward key goes OFF.
Call Waiting lets you know when you have a second incoming call by sending two short tones to the handset or speaker at regular intervals and by lighting the Call Waiting indicator.
To answer your second call
Press the CALL WAIT key which shows the flashing indicator. The original call goes on HOLD automatically.
To return to your original call:
Press the line key of the original call. The other party is put on HOLD automatically and the CALL WAIT indicator winks. You can alternate between the calls by pressing the appropriate line key.
Telephones in your system can be programmed by your Customer Service Representative or System Administrator into Call Pickup groups. Call Pickup lets you answer a call ringing at any telephone in your pickup group from your M5316.
To pickup a call ringing at another telephone in your pickup group:
Lift the handset. (You can also press the desired line key or HANDSFREE to start the call).
Message Waiting fro the M5316 works with the Leave Message feature or with your organization's voice mail system. An indicator beside the MSG WAIT key is ON whenever someone has left you a call request or a voice mail message. Message Waiting queues up all call requests left for you starting with the first caller.
To retrieve your messages:
Lift you handset or press HANDSFREE.
Press MSG WAIT to dial the Message Center automatically or dial the Message Center number yourself.
Retrieve your messages one by one until all messages have been heard. The Message Waiting indicator turns OFF when you have listened to all of your messages.
Leave Message works with the Message Waiting feature by letting you send a call request to another telephone in your system. YOur call request allows the other party to return your call quickly and easily.
To leave a call request
Make a call
If there is no answer or the line is busy, press LEAVE MSG. The Message Waiting indicator on their telephone goes ON.
Override lets you interrupt a person on a call. It is helpful in emergency situations or when someone expects you to call with important news.
To bridge into a two-way call within your system:
Press OVERRIDE when you hear a busy signal.
To temporarily disconnect the third party and speak privately with the person you called, press OVERRIDE again.
To allow the original parties to carry on with their conversation, hang up your telephone.
Note: Not all lines in your system can be overridden when busy - check with your Customer Service Representative or System Administrator. When you cannot interrupt a call, you hear a reorder tone.
When you receive a busy signal when calling someone, Ring Again can signal you when their telephone becomes free. You can then use Ring Again to automatically redial the number. Note that you can only have one Ring Again request at a time.
To use Ring Again
Make a call.
If the line is busy, press RING AGAIN
Press Rls to release the call. When the telephone you called becomes free, you hear a Confirmation tone from the speaker and the Ring Again indicator flashes.
Lift the handset or press HANDSFREE.
Press RING AGAIN to automatically redial the number. If you do not press RING AGAIN within a pre-defined time limit (between 8-32 seconds), the Ring Again request is cancelled automatically.
If you have only one line and are already on a call when the Ring Again indicator flashes, you must complete the call before the pre-defined time limit and press RING AGAIN to redial the previously busy number.
If you have two lines and are already on another call when the Ring Again indicator flashes, press HOLD to put the current call on HOLD. Press the free line key and then press RING AGAIN to redial the number.
To cancel a Ring Again Request:
Press RING AGAIN before you hear the Ring Again Confirmation tone.
You can set up a telephone call between you an up to five other people. This is useful when meeting in a common place is not possible.
To add a person to a call:
While on the current call, press CONF 3. The current call goes on HOLD automatically and you hear the dial tone.
Dial the number of the new person you want to add to your call.
Press CONF 3 to establish a conference. The line key indicator for the new person goes OFF once added to the conference.
Repeat steps 1-3 until you have added all the desired parties to the conference
To add an incoming call to the conference:
While on the current conference call, press the line key of the incoming call. The conference call goes on HOLD automatically.
Press CONF 3 to add the new caller.
To end the conference call
Hang up or press Rls
Note: Check with your Customer Service Representative or System Administrator to verify the number of people that can be added to your conference call.
If you share a line with other people and the line is programmed for Privacy, no one can access the line while you are using is. You can temporarily release Privacy so that a co-worker can join your call.
To temporarily release Privacy while on a call:
Press PRIV Rls. Your co-worker can now select the line and join the call.
To make your call private again:
Press PRIV Rls. Privacy is automatically restored to your line when you end your call.
Send a current call to another telephone within your system using Transfer. You can either remain on the line when you make the transfer or simply redirect the call.
To transfer a call directly to another telephone:
Press TRANSFER or CONF 3.
Call the person whom you want to transfer the call. When the person answers, you can talk privately - the original caller cannot hear your conversation. If the line is busy or if the person does not answer, press Rls to return to the original caller.
Press TRANSFER or CONF 3 to complete the transfer and disconnect yourself from the call.
To transfer a call by establishing a conference
While on the current call, press CONF 3. The current call goes on HOLD automatically. You hear three beeps followed by the dial tone.
Dial the number of the new person you want to add to the conference. When the person answers, you can talk privately - the original caller cannot hear your conversation. If the line is busy or if the person does not answer, press Rls to return to the original caller.
Press CONF 3 to establish a conference. You can now speak with both parties.
Press Rls to disconnect yourself from the call and complete the transfer.
You can make your telephone appear busy to all callers except those using the intercom. You might want to use this feature when you are meeting with someone and don't want to be disturbed.
To make your telephone appear busy
Press MAKE BUSY. The indicator beside the Make Busy key goes ON.
To cancel Make Busy
Press MAKE BUSY again. The indicator beside the Make Busy key goes off.
If you share a line with other people and the line is not programmed for Privacy, anyone can access the line while you are using it. Privacy lets you make a call temporarily private.
To make your call Private:
Press PRIVACY. Other people who share your line are now prevented from bridging into your call.
To remove the privacy status from your call
Press PRIVACY again. Privacy is automatically removed from your line when you end your call.
