Enter your password and press #
Staff and Faculty: Your initial password is the 7-digit random number that was assigned to you.
Students: Your initial password (assigned in the fall) is your 7-digit room phone number.
If your mailbox is created anytime other than the fall term, your initial password will be an assigned 7-digit random number.
Record your personal greeting
Follow the prompts to record your greeting.
Record your voice signature
Follow the prompts to record your name so that people will know who called when you leave a message in their mailbox.
Change your password
Follow the prompts to change your initial telephone access password. Remember your new password.
(Note: you also need to change your initial web access password. Instructions are in the next section.)
Listen to an introduction
Listen to an introduction to voice mail operations, or press * (star) to bypass
and go to the Main Menu.
Introductory information about U-M Message Center is under the Services and Access tabs.
User guides are under the Getting Started and How-to tabs. Frequently Asked Questions (FAQ) and Consulting Resources are
under the Help tab.
Log In
To open the Log In screen, press the LOG IN button at the upper left on the first page. At the Log In screen (shown below), enter the requested information.
Enter your User Name
- Staff and Faculty with a personal phone: enter your uniqname.
- Staff with a shared phone: enter your department-assigned mailbox name.
- Students: enter your 7-digit room telephone number.
Enter your initial Message Center Web Access Password
- Staff: enter the 7-digit random number that was assigned to you.
- Students: enter your 7-digit room telephone number.
Press LOG IN
After logging in, you are welcomed to your Message Center mailbox.
Change your web access password.
Click on Options and then on Web Access Password. Follow the prompts and press OK to change your password. For security reasons, we encourage you to choose a password that is at least seven alpha-numeric characters and one that is easy for you to remember but hard for someone else to guess.
Note: your web access password is separate from your telephone access password. That is, changing one does not affect the other. You can make them both the same, if you choose, but a longer, more variable password is recommended for your web access password.
