The first time you access your Message Center mailbox, you are guided through a set-up process. (Only one
roommate needs to go through the set-up process.)
Before you begin, jot down what you and your roommates want to say in your personal greeting—step 3 below—then follow these steps:
Access your Message Center mailbox from your room phone by dialing 936-5000
Listen to the voice prompts.
Enter your password and press #
Your initial password is your 7-digit telephone number. Example: 565xxxx
Record your personal greeting
Follow the prompts to record a greeting.
Example: "You have reached the room of (names). We are not here now. Please leave a message."
Record your voice signature
Follow the prompts to record your name(s) so that people will know who called when you leave a message in their mailbox.
Change your password
Follow the prompts to change your initial password. Be sure all roommates know the new password.
Listen to the introduction
Listen to an introduction to voice mail operations.
Hang up to log out of Message Center.
You will know if you have a new message in your Message Center mailbox by hearing a "stutter" dial tone when you pick up
your phone receiver.
For questions related to using U-M Message Center voice mail (including a locked mailbox or a forgotten password): Call ITCom Customer Service at 763-2000 or send e-mail to itcom.csr@umich.edu
For problems related to your phone (for example, no dial tone or not able to dial out): Call Telephone Repair at 647-8888 or send e-mail to telephonerepair@umich.edu
