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Unused Voice Mail Box PolicyIT Communications, University of MichiganMailbox unaccessed for 90 continuous days:If more than 90 days has elapsed from the last point of message retrieval for a voice mail box then that mailbox will be placed in DORMANT status.Once in a DORMANT status, ITCom will contact the owner of the voice mailbox via e-mail. This communication will be sent to the voice mailbox owner and/or the contact person listed on the original request, if different. We will ask the owner(s) to retrieve and delete the stored messages and also provide us with clarification regarding the status of the box (such as whether they want the service to continue or not). We will also inform the mailbox owner(s) that if we do not hear from them within 30 days, the mailbox and messages will be deleted, and the monthly charges will be suspended.
Mailbox unaccessed for 120 continuous days:If there is no activity after 120 days from the last point of message retrieval, after 30 days of DORMANT status, and if we have not heard from the mailbox owner(s), the mailbox and messages will be deleted, and the monthly charges will be suspended.Throughout this process, every attempt will be made to work with our customers to find solutions that will meet their needs yet not cause undue stress on our technical systems. February, 2001 |