Friday November 21 2008
Information Technology Central Services at the University of Michigan
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U-M Virtual Private Network (VPN)

Frequently Asked Questions

When I try to install the Cisco VPN Client, why do I get the error message: An installation support file could not be installed. The specified module could not be found.

This problem is known to most likely be a result of your InstallShield software being corrupted, or not properly installed. Please see the instructions at the Macrovision Knowledge Base.

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