ITS WiFi

Connecting to MWireless and UM Wireless Network

Having Connectivity Issues? Read about Realtek Wireless Card Connectivity Issues

Connect to MWireless

MWireless is available in all ITS provided WiFi locations.

  1. Turn on your computer or network device.
  2. Turn on the WiFi connection for your device.
  3. Associate with the MWireless network.
  4. When prompted, enter your U-M uniqname and U-M Windows Active Directory (UMROOT) password.

If you do not successfully connect using the above steps, follow the detailed instructions provided on this page.

Connect to MWireless-CAEN or MWireless-UMHS

MWireless-CAEN is available in all College of Engineering WiFi locations.

MWireless-UMHS is available in the Medical School and NCRC.

  1. Turn on your computer or network device.
  2. Turn on the WiFi connection for your device.
  3. Associate with the appropriate network: MWireless-CAEN or MWireless-UMHS.
  4. When prompted, enter your U-M uniqname and U-M Windows Active Directory (UMROOT) password.

If you do not successfully connect using the above steps, follow the detailed instructions provided on this page. Be certain to change the SSID from MWireless to MWireless-CAEN or MWireless-UMHS.

MWireless

MWireless uses WPA2-Enterprise to allow access to the network and to provide strong security, including data encryption. MWireless is the preferred method for WiFi connections.

Accessing MWireless requires that you know your U-M Windows Active Directory (UMROOT) password. This password may be different from your UMICH Kerberos password. If you don't know your U-M Windows Active Directory password and/or you are having trouble logging in, you should reset your passwords; make sure the U-M Windows Active Directory box is checked. Contact the ITS Service Center at 764-HELP for questions or further help with setting this password.

Detailed Instructions

UM Wireless Network

UM Wireless Network uses web-based authentication to allow access to the network. Other than your login, no network-level encryption is provided when using UM Wireless Network. Because UM Wireless Network connections are not encrypted it is recommended that you always use MWireless to connect to the WiFi network.

Internet Explorer 9 is not supported. If you use IE9, your device will connect, but it will be redirected back to the login page and not your home page.

To connect to UM Wireless Network:

  1. Turn on your computer or network device.
  2. Turn on the WiFi connection for your device.
  3. Associate with the UM Wireless Network SSID.
  4. Open a web browser and try to access any external web page (i.e. www.google.com).
  5. You will automatically be directed to the login page. Locate the login box in the upper-left corner of the page:

    UM Wireless Network login box

  6. Enter your U-M uniqname and UMICH Kerberos password, and click the Log In button. You will be automatically directed to the web page you originally requested, and have access to the network.

For Assistance or Questions

Contact the ITS Service Center:

734-764-HELP (764-4357)
4HELP@umich.edu
http://its.umich.edu/help/
M-F, 7 a.m.-6 p.m. (phone and email); Sun, 1-5 p.m. (email)